More on User Experience – An Interview with Jon Innes

I recently made a post positing the notion that “killer applications” start with “killer UI”. Unfortunately, the vast majority of business applications are sorely lacking many of the ease-of-use UI features that consumer software is known for.

I thought it might be interesting to follow up that post with an interview with Jon Innes. Jon and I were colleagues at Siebel Systems and he has worked on enterprise software for Siebel and SAP as well as consumer software for companies such as Intuit and Symantec. He is currently a consultant who helps companies understand how to improve user experience. Jon is a member of UPA, HFES, and ACM CHI with a graduate degree in human factors psychology from New Mexico State and imminently qualified to discuss the impact and importance of UX/UI. He can be reached at info @ uxinnovation.com.